This Policy describes how we treat personal information on our website and the FRST platform. It also describes our practices for the mobile apps on which it appears. We refer to all of these collectively as our platform. This Policy does not describe our practices on sites or apps where it does not appear. It also does not describe our practices for information we collect offline or from our employees or customers.
We collect information from and about you.
We collect contact information. We collect your name if you register with us. We also collect ways to contact you, such as your phone number(s) and email/online address(es).
We collect platform usage and payment information. We collect information that you submit into our platform. This information is associated with your account. We collect payment information. Payment information may be processed by our vendors. The information may include tokens or wire transfer information.
We collect browser and mobile device information. We collect information about the browser you are using. We look at what site you came from, or what site you visit when you leave us. This includes your operating system. We also collect information about your general location. We may collect ISP information and IP addresses. We may also collect device identifiers. We will also collect certain location information. This includes wallet location information.
We collect information in a variety of ways.
We collect information directly from you. We collect information when you submit it to us. You might do this when you register with us or subscribe to our feeds. We also collect information when you make payments.
We collect information from you passively. We use tracking tools like browser cookies and web beacons. We do this on our platforms and in emails that we send to you. We collect information about users over time when you use our platforms. This includes usage and browser information. We may have third parties collect personal information this way.
We get information about you from third parties. Our business partners give us information about you. Social media platforms and third-party apps also give us information about you.
We combine information.
We combine information. We combine information that we have collected from our different platforms. We also combine information we collect offline with information we collect online. We also combine information we get from a third party with information we already have.
We use information as disclosed and described here.
We use information to respond to your requests or questions. We use your information to respond to your questions. This includes questions about our services or your relationship with us. We also use your information to process your requests.
We use information to improve our services. We use your information to make our platforms and services better. We use your information to customize your experience with us.
We use information for security purposes. We use your information to protect our company and our customers. We also use information to protect our platforms.
We use information for marketing purposes. We may provide you with information about new services and special offers. This may include details about new features or updates. These may be our own offers or services, or third party offers or services we think you might find interesting. We may do this on our platforms or third-party platforms. We may also send you direct communications like emails. We do this when legally permitted.
We use information to communicate with you for transactional purposes. We will contact you about your relationship with us. We will also contact you about this Policy or our Terms. We may contact you in a variety of ways including email or by sending push notices.
We use information as otherwise permitted by law (or as we may notify you).
If you are in Europe we process your information for different purposes. Our basis for processing your information is typically to perform a contract. Performance of a contract includes responding to your requests. Where this applies, if you choose not to provide information, we may be unable to perform the contract or respond to your request. We also process information based on consent or for our legitimate purposes.
We share information with third parties.
We will share information with the FRST family of companies. We share this information for our business purposes and to otherwise engage in the activities described in this Policy
We share information with third parties who perform services on our behalf. We share information with trusted third parties. These include companies who serve as our vendors and help us deliver services to you.
We share information with our business partners. We share information with third parties including our clients and customers. These partners may use information for their own purposes. This could include providing you with information about events and products by mail or email.
We share information in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We will share information if a government agency or investigatory body requests it. This includes U.S. and non-U.S. law enforcement or regulatory authorities.
We will share information with any successor to all or part of our business. If part of our business is sold, we include customer information as part of that transaction. Where legally required we will give you prior notice and if you have the legal right to do so, allow you to object.
We share information for other reasons we may describe to you.
You have certain choices about how we use your information.
You can opt out of certain marketing. To opt out of email marketing follow the instructions in any promotional message you get from us. You can also log into your account or contact us at Privacy@FRST.com. If you opt out of getting marketing messages, you will continue to receive messages from us about your relationship with us where permitted by law.
You can control if we share information with third parties for their marketing purposes. To opt out of having us share your information with third parties for their promotional purposes, you can contact us at Privacy@FRST.com or the address listed at the end of this Policy.
Certain additional rights exist when European law applies. These include rights to access, update or correct your information. You have the right to withdraw your consent (See above for details). You may also be able to object to having your information used for other purposes. These rights may also include requesting a portable copy of your information or that we delete or restrict how we process your information. This latter may apply if you contest its accuracy or if the processing is unlawful and you have opposed the erasure of your information. It may also apply if we no longer need your information for the purposes described to you, but you require it to establish, exercise, or defend a legal claim. It may also apply if you object to profiling or direct marketing. You also have the right to direct complaints to your local Data Protection Authority. To exercise your rights contact us as noted below.
You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone. Use your phone settings to control these tools.
Our platforms are not intended for children.
Our platforms are meant for adults. We do not knowingly collect personally identifiable information from children. If you are a parent or legal guardian and think your child has given us information, you can email us at Privacy@FRST.com.
You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.
We use standard security measures.
We use appropriate and reasonable security measures as required by relevant law. The Internet is not 100% secure. We cannot promise that your use of our platforms will be completely safe. We encourage you to use caution when using the Internet. This includes adopting password best practices, such as not sharing your passwords, using unique passwords that are not used on multiple platforms or websites, and using additional authentication on all platforms on which it is offered.
We keep personal information as long as it is necessary or relevant for the purposes for which it was collected and in compliance with our retention policies. We also keep information as otherwise required by law.
We store information in the United States.
Information we collect may be stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. Information we transfer from Europe to the United States will be subject to appropriate safeguards under applicable law. Those safeguards may include standard data protection clauses approved by the European Commission and available on their website at europea.lex. United States law may not afford the same level of protection as laws in your country. By submitting your information, you agree to the processing of it in the United States as permitted by law.
We may link to or have third party services on our platforms we don’t control
We may link to third-party sites or apps. Our platforms may also include third party content that collects information. We do not control these third parties. This policy does not apply to their privacy practices. Please read the privacy policies of other websites carefully. We are not responsible for their practices.
Feel free to contact us if you have more questions.
If you have any questions about this Policy or our data practices, please email us at Privacy@FRST.com. If you are in the E.U. and have any questions about this Policy or want to access, delete, or correct your information, please email us at Privacy@FRST.com:
You can also write to us or call at:FRST
57 W Jackson Blvd
Chicago, Illinois 60604
If you are in the E.U., complaints about our privacy practices may also be directed to your local Data Protection Authority.
We may update this Policy.
From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our platforms. Please check our platforms periodically for updates.